How to report a security issue?

We encourage you to responsibly report issues to us by emailing us at Assist us by providing as much detail as you can about your environment, MediaLab account and any other relevant information. A response from a team member acknowledging receipt of your email will typically be within 24 hrs.

We appreciate your patience in understanding that some bugs will take time to correct. We ask you to not disclose the vulnerability to anyone before an acknowledgement from our security team that the issue has been resolved.

If you do not receive a response from us, your email or our response may have been caught up in a spam filter. Please reach out through another method of communication to confirm before disclosing the vulnerability elsewhere.