Legal

Data Sub-processors

Overview of third-party sub-processors used by MediaLab to deliver its services.

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MediaLab engages third-party subprocessors to provide secure, high-performing, and compliant services. Check the Platform column to identify which subprocessors apply to your specific configuration (Global vs. Full-EU hosting, optional AI features).

Note: These sub-processors apply to the standard hosted MediaLab service. For MediaLab Enterprise customers or clients with custom Data Processing Agreements (DPAs), please refer to your specific contract for the applicable list of sub-processors.

Last updated: February 3, 2026

Hosting Sub-processors

NameHeadquartersProcessing LocationPurposePlatform
Leaseweb Netherlands B.V.The NetherlandsThe NetherlandsColocation services, cloud service provider and storageFull-EU, Global
Scaleway SASFranceThe Netherlands, FranceCloud service provider and storageFull-EU, Global
MicrosoftUnited StatesEuropean UnionCloud service provider and storageGlobal
Amazon Web ServicesUnited StatesEuropean UnionCloud service provider and storageGlobal
BunnyWay d.o.o.SloveniaGlobalContent delivery and storageFull-EU, Global
Cloudflare, IncUnited StatesGlobalContent delivery and storageGlobal

Service Sub-processors

NameHeadquartersProcessing LocationPurposePlatform
NewRelic United StatesEuropean UnionApplication performance monitoringGlobal
OpenAI, Inc. (Optional)United StatesUnited StatesTranscription & translation servicesFull-EU, Global
Amberscript B.V. (Optional)The NetherlandsEuropean UnionTranscription & translation servicesFull-EU, Global

Recently Removed Sub-processors

NamePurposeStatusRemoval Date
PusherReal-time eventsPhasing out2026-03-06
PQR B.V.IT servicesRemoved2026-02-03
Mailgun Technologies, IncEmail servicesRemoved2026-02-03
Auth0SSO servicesRemoved2026-02-03

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